The Facts
How much time do your customers spend on hold? A few seconds? You'd be surprised.
If your callers spend an average of 30 seconds on hold, 20 times a day, 5 days a week. That's 10 minutes a day, 50 minutes a week, 200 minutes a month adding up to a total of 40 hours every year that you could use to promote your products or services!
And where are you more likely to find a captive, receptive audience than callers who have personally taken time out to call you?
Make every second count
In today's fiercely competitive business world you need to make the most of every valuable marketing opportunity you're presented with. Our powerful on hold messaging enables you to:
- Educate your callers about your latest products and services
- Promote special and seasonal offers
- Inform customers about opening hours, easy ways to order, etc
- Point callers to your website
- Enhance your company's image by providing a value-added service
- Reduce call hang-ups and lost business
- Make the on hold experience more rewarding and enjoyable
- Reassure customers that their call is important and will be handled as quickly as possible
